You’ll need a clearer understanding of what you want to achieve in order to choose the best-distributed order management solution. When it comes to selecting the system that is best for you, your organisation, and your future growth, there are a few crucial questions and components to consider. It entails following a set of well-defined steps.
1. Establish Goals and Priorities
This is something that needs to be discussed within your company. Take the time to figure out what you want your new system to accomplish. Include every department in your corporate structure, and don’t forget to talk to your suppliers about your expectations and ambitions. To choose the distributed order management system that best meets your demands, you must have a clear focus.
By asking as many questions as possible, you will have a much clearer image of your requirements, as opposed to features and services that are only great to have. Think about how you’d respond to the following questions:
In terms of inventories, what are your success metrics? Do you want to lower your inventory carrying costs, produce more accurate inventory counts, or increase inventory turnover? The more specific your objectives are, the easier it will be to select the best DOM.
What are your expansion plans? You’ll want to pick a tool that will help you keep on track with your goals and manage them more effectively.
What percentage of your sales are seasonal? The presence of peak and off-peak periods can have a significant impact on stock management. If your company relies on seasonal sales, make sure your inventory management software can handle it.
2. Request for Proposal
You’ll need a vendor for your distributed order management system, and you can streamline the selection process by writing a proposal. That’s because it’ll include both the main features you’re looking for and the technical requirements you’ll require. The following are important components to mention in your proposal:
- SKUs for order volumes
- The vendor landscape you have now
- You’re presently using the following software, hardware, and networks:
- A timeline for the acquisition of systems
- A detailed description of your training method
This will provide technical specs to both you and your DOM provider, allowing you to rapidly assess if they can meet your requirements.
3. Do Your Homework
If you have a better understanding of the essential characteristics and limits of the various systems, you will be more satisfied with your final system selection. Find a range of DOM providers and talk to them about their systems.
It’s usually a good idea to use trials and demos of the systems you’ve reduced down at this point. This allows you to assess the ease of use and practicality of training on a new system in a far more efficient manner. Checking user reviews on sites like GetApp, G2, and Capterra is also a good idea, since this will provide you a much more unbiased perspective of the products.
It’s also worth noting that ecommerce systems like Shopify and BigCommerce include integrated product reviews. These review sections can be a great source of neutral and useful information.
4. Go Over Everything Again
Finding a solution that will always meet 100 percent of your requirements is difficult. In certain situations, you’ll need to make trade-offs to guarantee that the things you don’t have aren’t a hindrance.
Make sure you have the features and services you need to keep your company running properly. However, don’t judge inventory management software just on its own merits. Make sure your system vendor is a suitable fit for your company’s image.
Following these steps will make it easy to locate your distributed order management system. Consider as many other factors as possible to get a clear image of your particular requirements as well as what you can live without.
It’s time to ask the tougher questions now that you’ve cut down your final list of suitable software.
- Is it true that you’ll be able to automate manual tasks with this system? One of the most important aspects to emphasise in order to save time and money is automation.
- Is it possible to manage your sales across numerous channels, as well as multiple currencies and geographical areas, with this system?
- Does it provide the necessary assistance for businesses who have many warehouse locations?
- Is it feasible to forecast using reporting? For shops who are anticipating change in their industry, this will be a critical element.
- Do they have the resources to support third-party integration across the supply chain ecosystem? This should contain a dependable warehouse management system as well as accounting and fulfilment.
- Are there any new features added to the system on a regular basis?
Distributed Order Management has the potential to alter a company. Make sure you’re not relying on a legacy OMS that’s out of date. Examine the capabilities of modern solutions, and your company will be more equipped to improve the client experience.