Tip 3: Reimagine Your Retail Stores
Customers have been forced to adapt their shopping behaviours over the past few years, and the trend towards online shopping isn’t going away anytime soon.
Retail stores still have a massive part to play in the shopper journey, they just need to be reimagined. Remaining agile is key; adapting to changing market conditions and consumer expectations will see stores remain an important part of the shopper journey.
Enable ship from store functionality to ensure every piece of inventory is available to be sold, no matter where the order comes from, where the item is situated or where the customer is located.
By unifying inventory in a unified commerce solution, live stock counts are available online, allowing customers to check instore stock, click & collect and click & reserve.
Knowing where inventory is located also empowers store staff to make the sale, even if the item in question isn’t available in their store. Order instore, ship to home is also a powerful tool for retailers to never miss a sale.
Adopt the latest digital technologies to create showrooms, flagship stores and experiential centres. Empower customers to engage with you how and when it suits them.