More than ever, fulfillment is a competitive differentiator as consumers gravitate to brands offering fast, free, sustainable shipping. The majority of consumers in the U.S., U.K., China, Germany, France, and Japan say free shipping greatly impacts whether or not they buy from a brand. But talking about free shipping is so 2015. Consumers expect more. They should expect more; the technology required is no longer just for the top 1% of retailers. Consumers expect delivery options, click & collect, free & easy returns and much more.
How it’s done
A PIM (product Information Manager) and DOM (Distributed Order Management) System will unify your product and inventory data and sync this information across your entire ecommerce ecosystem; website, sales & marketing channels, marketplaces, etc.