Unified inventory is smarter inventory management. With a single source of inventory truth, live stock counts are available online, allowing customers to check instore stock, click & collect and click & reserve.
Where is the stock relative to the customer? How many items are left at the closest store? Where else can the order be fulfilled from? A unified commerce solution allows for informed decisions to be made real-time, presenting the customer with all available options at checkout, generating an amazing customer experience.
Knowing where inventory is located also empowers store staff to make the sale, even if the item in question isn’t available in their store. Order instore, ship to home is also a powerful tool for retailers to never miss a sale.