What will holiday shopping in 2020 look like? We’ve seen a fundamental shift in consumer behavior this year, forcing the fast track of digital transformation for many retailers. In the lead up to Christmas, 58% of UK consumers say they’re shopping more online than they did before Covid-19 and foot traffic has declined as Brits continue to embrace ecommerce. What effect will the current lockdown have on the festive season, and will ecommerce continue to thrive when we can once again venture outside?
Stock shortages, strained supply chains and postal delays have made a profound and permanent impact on consumers. Will this view of the new world change consumer behavior this holiday shopping period?
Download this eBook for hot tips on what retailers can be doing now to ensure their success this season.